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Dan is a trusted IT advisor with a background of over 25 years in IT and continuously works on the challenges of putting the right people in place to drive business growth and customer satisfaction.

Improve Your Business’ Communication with VoIP

Improve Your Business’ Communication with VoIP

Traditional telephone systems used to be necessary to getting work done in the office and communicating with clients, but in today’s business world, with access to plentiful cloud-based options and the world’s resources at your fingertips, you have other potential assets to pull from. By utilizing a Voice over IP phone system, you too can free yourself from the clutches of telephone companies and move your organization in the right direction.

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A BDR Can Limit Organizational Downtime

A BDR Can Limit Organizational Downtime

Businesses need to be extremely careful about how they protect their interests, but just in case something unfortunate happens, you want to have measures in place to guarantee that your future is secure. To this end, data backup and disaster recovery is critical. We’ll walk you through what you need to know about implementing data backup and disaster recovery, including the best way to make it happen.

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How to Properly Train Your Staff to Avoid Phishing Attacks

How to Properly Train Your Staff to Avoid Phishing Attacks

In the late 1970s and early 1980s, Bell telephone companies were making a mint off of offering the ability to call your friends and family that lived outside your predefined region, charging up to $2 per minute (during peak hours) for long distance calls. The problem for many people was that these regions kept shrinking. Some people decided to combat this costly system by reverse engineering the system of tones used to route long-distance calls, thus routing their own calls without the massive per-minute charges demanded by long-distance providers. These people were called Phreakers, and they were, in effect, the first hackers.

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It’s Time to Upgrade Away from Windows 7

It’s Time to Upgrade Away from Windows 7

All good things must eventually come to an end, and that includes your business’ technology solutions. The end of a Windows operating system’s reign on the market is always an eventful time, as you have businesses that take proactive measures to ensure they don’t fall behind the times before the end of support date, and you have those who wait until the last minute and put their organizations at risk because of it.

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Too Many Accountants are Fielding Technology Queries

Too Many Accountants are Fielding Technology Queries

Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company. With the recent increase in technology use for small businesses, accountants have been fielding more than financial queries, they’ve been directly asked about whether a business should implement technology. Today, we are going to explain why, regardless of the answer, your accountant is the wrong person to ask.

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Tip of the Week: Here’s How to Calculate Your Projects ROI

Tip of the Week: Here’s How to Calculate Your Projects ROI

As you company grows, you will need to invest a good deal of the revenue that you take in to keep operations from falling into complacency. In order to get a good idea what investments would be most advantageous, doing a proactive ROI analysis of project you plan to undertake can put your business in a position to be able to properly anticipate every aspect of a successful project. Let’s take a look at the variables of an ROI analysis.

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Our Top 7 List of IT Myths and Wild Conspiracies

Our Top 7 List of IT Myths and Wild Conspiracies

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

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65 Bitcoin Ransom Paid by Florida City

65 Bitcoin Ransom Paid by Florida City

65 of any currency doesn’t seem like a lot of money, but when you are dealing in the cryptocurrency Bitcoin, it adds up quick. One city on Florida’s Atlantic coast is finding that out the hard way after getting hit with a ransomware that stymied the city of 35,000 government’s ability to function. Let’s take a look at the situation that made the city’s leaders agree to pay hundreds of thousands of dollars to scammers.

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Tip of the Week: Working Around Windows’ Restore Point Issue

Tip of the Week: Working Around Windows’ Restore Point Issue

One would think that a program called System Restore would be one that would be prioritized as one to get right. Unfortunately, this seems not to be the case, as utilizing one of your restore points after performing a Windows Update can cause some serious issues. For our tip, we’ll go over how to avoid these issues with a workaround.

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If You’re Not Monitoring Your Server, You’re Looking For Trouble

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The only thing worse than a disaster is a disaster that occurs after hours. The longer the event is allowed to run unchecked, the greater the damage could be. In your server room, a minor issue can quickly escalate into a problem that halts productivity, destroys data, or makes critical systems unaccessible. This is why environmental monitoring is critical to maintaining your business’s data and ability to serve your customers.

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Network Security is Crucial for Every Organization

Network Security is Crucial for Every Organization

Avoiding risk is important for every business, unless your business is as a daredevil, then mitigating risk will have to do. Nowadays, with technology being an omnipresent element in most businesses, technology-based risks have grown in concert. As a result, the modern business owner and IT administrators need to understand the new risks and how to proactively work toward avoiding (or mitigating) them.

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Why Microsoft 365 is a Solid Option for Businesses

Why Microsoft 365 is a Solid Option for Businesses

Microsoft 365 has been on the market for a while now, and we thought it would be a good time to go into the different tiers of the platform to give you an idea of what it is, why it is useful, and how your business fits into the latest cloud platform offered by Microsoft. Let’s start with what it is.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

Desktop Buyer’s Guide 2019, Part V: Other Considerations

In parts one through four we talked about choosing the right specifications for your desktop, depending on its role. We talked about selecting the right CPU, RAM, storage, and display options. This final post we hit a few other tips and ideas we came up with that didn’t fit into the other posts.

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Are You Prepared for a PCI DSS Audit?

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The Payment Card Industry Data Security Standard, or PCI DSS, applies to any business that accepts branded credit cards. These additional security requirements are responsible for the secure use of these cards, and as such, are evolving all the time. Here, we’ll discuss some recent and upcoming changes to this standard that businesses should be ready for - as well as how to (and how not to) prepare for an audit.

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Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Your new desktop isn’t going to do you much good if you don’t have a screen to plug into it. Let’s talk about considerations to make when purchasing a new desktop when it comes to your display.

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Desktop Buyer’s Guide 2019, Part III: Choosing Storage

Desktop Buyer’s Guide 2019, Part III: Choosing Storage

We’re on to part three of our Desktop Buyer’s Guide. When comparing all of your options when shopping around for desktops, one of the main features you’ll see is how much storage they have. We’ve seen this with smartphones and tablets as well - you can buy an iPhone with 64 GB (gigabytes) of storage or 128 GB of storage, etc.

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Desktop Buyer’s Guide 2019, Part II: How Much RAM Do I Need?

Desktop Buyer’s Guide 2019, Part II: How Much RAM Do I Need?

In part two of our desktop buying guide, we talk about one of the most confusing specifications you’ll see whenever you purchase a computer. We’re going to demystify memory, also referred to as RAM.

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Using the Private Cloud Adds Security to Your Databases

Using the Private Cloud Adds Security to Your Databases

Cloud-based databases are valuable for businesses on plenty of levels, but when you consider how much risk you expose your organization to by using a public cloud over a private solution, you suddenly start to realize that the ramifications could be far beyond repair. Compared to the public cloud, a private solution presents a greater opportunity for security, flexibility, and customization.

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Desktop Buyer’s Guide 2019, Part I: Choosing the Right CPU

Desktop Buyer’s Guide 2019, Part I: Choosing the Right CPU

Are you looking to purchase a new desktop for your business (or for home)? We’ve put together this handy guide to help demystify the computer-buying process. This is the first part of five in our series, selecting the right CPU.

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You Can Benefit from Productivity Consultations

You Can Benefit from Productivity Consultations

If you were to poll all the business owners in your general area, one point of contention they would all have is that their workforce investments stay static, while their returns are seemingly variable. A lot of the variance is tied to the fluctuations of staff productivity. Anyone who has paid someone else to do work understands that even if the jobs are all the same, people bring a fairly wide range of issues to work with them, and they can have troubling effects on the ability of a business to move forward. Today, we will take a look at the modern worker, their motivations, and how the right IT can work to leverage more consistency for your business.

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Accountants are asked a lot of questions. You’d expect as much as they manage a lot of organizational money, and can give small business owners and executives straight-forward advice about whether or not investments make sense for a company...
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