If you want your business to succeed, you need the technology that supports it to be functional. Makes sense, but what happens if your technology isn’t functional? Many organizations have found themselves in many tough spots, simply because their employees had no access to a technology help desk in their hour of need.
All businesses need help with their technology, whether they realize it or not. The question is how they receive that support. Some organizations have access to an in-house IT department that can act as an IT resource to on-premise employees, but others might not have employees dedicated to this role.
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