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Datalyst has been serving the Massachusetts area since 2010, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Explaining VoIP and Its Immense Benefits

Explaining VoIP and Its Immense Benefits

Communication solutions are especially important in today’s world of remote and hybrid work, and we are here to tell you that the traditional telephone solution you’ve known and loved for all these years is simply not viable in today’s business environment. Thankfully, a viable replacement is widely available, and it’s all thanks to Voice over IP technology.

What is VoIP?

Your traditional telephone solution involved working with your local telephone company to run lines and cables all over your business’ office and installing handsets for your employees to use. There was a lengthy implementation process that heavily relied on the physical setup of your office and the number of employees your company employed.

VoIP, on the other hand, uses a service you already have—your Internet connection—rather than your traditional telephone infrastructure. Through the use of smartphone or desktop applications, VoIP helps to eliminate barriers of entry for telephony solutions and instead focuses on making services accessible to all types of businesses, regardless of infrastructure or current setup. Since VoIP is a software solution rather than a hardware solution, it is more dynamic and flexible than your traditional telephone system.

What Benefits Does It Bring?

VoIP is notable because it offers comparable services to your traditional telephone system but without the limitations that come with it. Here is just a short breakdown of what you can expect from a VoIP phone system:

  • All the features you know and love: VoIP is capable of all the features you use for your traditional telephony system, plus some that you might not normally get, such as video conferencing and instant messaging.
  • Quick setup: Instead of running cables and knocking down walls, you just download an application and set up your accounts. Because of this, it’s an easy and efficient way to leverage telephone solutions to your benefit.
  • Accessibility and flexibility: Since VoIP applications can run on smartphones or desktops/laptops, you have control over how you choose to use VoIP.
  • Cost savings: Oftentimes you might encounter telephone providers who try to lump together services in an attempt to squeeze as much out of their customers as possible. With VoIP, you don’t get any of this—you purchase the solutions you need and nothing more.
  • And more!

Don’t Wait Any Longer!

If you are ready to take your business’ communications infrastructure to the next level, we are confident that VoIP will help. To learn more about what VoIP can do for your business, reach out to us at (774) 213-9701.

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Thursday, March 28 2024

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The United States Patent and Trademark Office reference number: 5,341,888

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